About us
Helping businesses answer every customer
ChatDesk is built by Codeaex, a software company in Lahore, Pakistan.
Why we built it
Customers message at all hours. Businesses can't always reply.
Clinics, shops, schools and agencies lose customers every day to unanswered messages and slow replies. We built an assistant that answers instantly from the business's own information, in the customer's language, and makes sure every interested customer reaches the team.
Our goal is simple: no customer question should go unanswered, and no lead should be lost.
Codeaex, Lahore, Pakistan
What we believe
The principles behind every assistant
Local first
Built for how customers in Pakistan really write: English, Urdu script and Roman Urdu, often in the same message.
Honest by design
Assistants answer from your own information, say when they don't know, and hand over to your team when a person is needed.
Private and secure
Each business sees only its own chats and leads. We never sell data or use it for advertising.
Real support
We set up your assistant with you, and stay a phone call away when you need changes.
Let's build your assistant together
Get an AI assistant trained on your business, answering in Urdu, Roman Urdu and English, and sending you every lead.